If you are not completely satisfied, PacSun will be happy to offer a return or exchange on your merchandise within 30 days of purchase (certain restrictions apply).
Returning In-Store Orders
In-store orders can only be returned in-store. See In-Store Returns.
Returning Online Orders
Online orders can be returned to our warehouse or returned in-store, except PayPal orders.
- PayPal orders cannot be returned in-store and must be returned to our warehouse.
- Fear of God (FOG) product cannot be refunded and may only be exchanged or returned for store credit.
- Body jewelry (such as earrings) and underwear cannot be returned.
- Swimwear can only be returned unworn with original tags intact and sanitary panel in place.
PacSun is very fashion-forward and our product lineup changes frequently, meaning that often replacement product is not available. You must return product for refund and if replacement product is still available, place a new order.
Return Shipping Cost
Although you pay no shipping fees to return your product, in most cases, $7 will be deducted from your refund. For product that includes free returns, nothing will be deducted from your refund.
See Return Online Order.