You can return your order to a store near you or mail it back to us.
Return to a Store Near You
Bring the following to a store near you:
- The returnable item.
- The packing list that came with it.
- The payment card you used to buy it.
PayPal orders cannot be returned to a PacSun store. Please return by mail.
FOG - Fear of God product may exchanged or returned for store credit only. Not eligible for merchandise return. This supersedes all other PacSun exchange policies.
Body jewelry, earrings, and underwear cannot be returned.
Swimwear can only be returned unworn with original tags intact and sanitary panel in place.
Return by Mail with a PacSun Return Shipping Label
- Go to www.PacSun.com/returns, fill in the information, and follow the instructions.
Note: If you see an ORDER NOT FOUND error message, go to Print Return Label - Order Not Found.
- If you do not see the error message, print both pages: the Return Shipping Label, and the Return Authorization Slip.
- Insert the Return Authorization Slip inside your return package.
- Affix the Return Shipping Label squarely onto the address side of your return package. Completely cover or remove any previous delivery address and bar codes.
- Drop off your return package at your local post office.
You pay nothing upfront. In most cases, $7 will be deducted from your refund. For product that includes free returns, nothing will be deducted from your refund.
Return by Mail on Your Own
You can also ship your return, at your own expense, directly to the address listed below:
PacSun Returns Dept.
21800 West 167th Street
Olathe, KS 66062