Returns for in-store purchases will be extended 30 days after stores re-open.
Refund Process - In Store
Returns With Original Receipt
- Returns accompanied by an original receipt within 30 days of purchase will be refunded based on the original form of payment.
- Returns made after 30 days from the date of purchase will be credited for the price paid for the item in form of merchandise credit or exchange.
Returns Without Original Receipt
- Items that are considered markdown at the time of the exchange will not be accepted for return or exchange without an original receipt.
- Non-Markdown items returned without an original receipt can be exchanged or credited in form of merchandise credit, equal to the lowest selling price of the item over the previous 30 day period.
- A valid form of ID may be requested when making a return without a receipt.
Depending on your bank's processing time, it may take up to 7 days after we process the return to reflect on your account. If your refund has not posted after 7 days, we can provide you with a reference number to give to your payment processor to expedite your refund. Please click here and provide the necessary information below so we can research your refund.
- Full name, telephone number, and mailing address (required)
- Email (required)
- Return date (month/date/year)
- Store return location, City/State or Store #
- 4 digit Trans #
- Total return refund amount
- Last four digits of credit or debit card used for return refund
Once the required information is provided we will respond within one business day.