Use this page only if you are trying to return an online order by mail, but you got an ORDER NOT FOUND error message. Otherwise, please go back to Return an Online Order.
- Print your own return shipping label by copying and pasting this link into your browser:
Do not click on the link. Copy and paste it.
- On the Newgistics page, click on the Create a Return Label icon.
- Type in your information and follow the instructions.
- Print your return shipping label or email it to yourself so you can print it later.
If the label does not print, look for a pop-up blocker warning at the top of your browser.
Enable pop-ups so you can see the return shipping label.
- Print the label and affix it to the box. Remove or cover any old labels on the box.
- Insert in the box your original packing slip that came with your shipment.
- Take the package to a USPS location drop-off.